Ombudsman announces systemic investigation into the Criminal Injuries Compensation Board
According to the most recent statistics available, in 2004/2005 the Criminal Injuries Compensation Board had an annual budget of approximately $21 million. The Board receives approximately 4000 to 5000 cases annually and adjudicates approximately 2500 each year, awarding on average $7200 in compensation to victims of violent crime. Over the course of the last 5 months the Ombudsman's office has received an increasing number of complaints from both individuals and interest groups about the treatment of victims of crime by the Criminal Injuries Compensation Board. Many of the complaints allege lengthy administrative delays, in some cases of up to several years, before a decision or award is received. Complaints also allege that victims of crime are being re-victimized as they go though the process of seeking compensation through the board and they are unable to obtain closure due to the long drawn out procedure. Concerns have also been raised about heavy bureaucratic burdens and demands for complex and voluminous paperwork, which are placed on victims who are applying to the Board for compensation for injuries including compensation for pain and suffering, medical care and treatment and lost income. "I want to emphasize that we have not reached any conclusion about whether or not these complaints are justified", said Mr. Marin. "The purpose of the investigation is to determine whether or not the criminal injury compensation system is working well and, if not, make recommendations as to how it can be improved so that victims of crime in Ontario may be better served."
Office of the Ombudsman of Ontario The Special Ombudsman Response Team's investigation is scheduled to be completed by December 31, 2006.
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| Source: Office of the Ombudsman of Ontario | ||
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